PRIVACY POLICY
Last updated: November 10, 2026
The Night Kitchen respects your privacy. This policy explains how we handle personal information when you visit nightkitchen.ca, contact us, place an order, request catering or a reservation, or participate in our loyalty and marketing programs.
Information we collect
Depending on how you interact with us, we may collect your name, email address, telephone number, delivery address, order and purchase details, catering or reservation details, account and loyalty activity, preferences you provide, and messages you send us. If you subscribe to marketing, we also keep information about your consent and communication preferences. Please avoid sending sensitive information that is not needed for your request.
Our website and service providers may collect technical information such as IP address, browser and device information, pages visited, and interactions with our website, including through cookies and similar technologies. Payment information is handled through the payment services used for your transaction; their privacy policies also apply to their handling of that information.
How we use information
We use information to fulfil orders, arrange delivery, respond to requests, manage reservations and catering, administer loyalty accounts and rewards, provide customer service, maintain business records, protect our services, and understand and improve our website and services. Where we have the required consent, we also send news, offers and promotional messages.
Email and text messaging
Marketing participation is optional. We obtain consent where required and keep a record of marketing preferences. You can unsubscribe from promotional emails using the link in the message. For our SMS program, reply STOP to unsubscribe or HELP for help. You may also contact us using the details below. Withdrawing marketing consent does not prevent you from purchasing from us. We may still send non-promotional communications needed to respond to your request or complete a transaction.
Mobile information, SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers solely to operate and support our messaging program. See our SMS Terms at https://www.nightkitchen.ca/sms-terms for program details.
Service providers and disclosures
We use service providers to support our website, online ordering, payments, reservations, delivery, loyalty, messaging and analytics. These include Squarespace for our website and NCR Voyix/Aloha and Clutch for applicable ordering and consumer marketing services. Providers receive information needed to perform their services. If you use a third-party ordering, reservation or delivery service, please also review its privacy policy.
We may disclose information where required or permitted by law, to address fraud or security issues, or to protect legal rights. Some providers process or store information outside Canada, including in the United States, where it may be subject to local laws and lawful access by authorities.
Cookies and analytics
Cookies and similar technologies can support website functions, remember preferences, measure website use and help evaluate marketing. You can manage cookies through your browser and any cookie settings provided on our website. Blocking some cookies may affect website features. External services linked from our website have their own privacy practices.
Retention and safeguards
We retain personal information for as long as reasonably needed for the purposes described here and for applicable legal, accounting and recordkeeping requirements. Consent and unsubscribe records may be retained to honour your choices and demonstrate compliance. We use safeguards appropriate to the information, but no internet transmission or storage system is completely secure.
Your choices and privacy requests
You may contact us to ask about our privacy practices, request access to or correction of your personal information, or withdraw consent, subject to applicable legal requirements. We may need to verify your identity before responding. We will explain any legal limits that prevent us from fulfilling a request.
Contact
Privacy inquiries: Tim Weatherup, The Night Kitchen
168 Hunter Street West, Peterborough, ON K9H 2L2, Canada
Email: tim@nightkitchen.ca
Phone: 705-741-0300
Changes to this policy
We may update this policy as our services or practices change. The current version and its update date will appear on this page. We will obtain additional consent where required for a new use of personal information.